We bought our first rental property in 2011 and renovated it ourselves. It was not a business plan. It was our money and our apartment, and there was nobody to hand the awkward parts to.
That is where the habits came from. Drawings before demolition, because guessing gets expensive when you are the one paying for the guess. The whole number written down, because we wanted to know what we were in for. The wiring done by someone whose licence is on the line, because somebody else was going to live in that room.
Then people started asking who had done the work. That is the entire origin story: a family that had already worked out how it wanted a house finished, doing it next for somebody else.
What we had not expected was how differently every household answers that question. The GTA is not one kind of family, and the same four walls get asked to do completely different things — which kitchen does the real cooking, whether the table has to seat six or sixteen, whether the basement is for a tenant or for your parents.
So we ask first and draw second. Style is the easy half. The rest is how a particular household actually lives, and that is most of the difference between finishing a house and making it somebody's home.